Play safe and secure with kyatm
Gaming should be fun. At kyatm, everything is in place for you to play responsibly — with self-control tools, spending limits, and expert customer support in Myanmar language.
What responsible gaming means
Gaming is an activity meant for entertainment and enjoyment. But kyatm understands that any leisure activity — if handled carelessly — can lead to problems. That is why we provide every player with the tools and information they need to stay in control of their gaming.
Responsible gaming means keeping your play in check so it stays fun and never becomes a financial burden — approaching every session with a mindset that can accept any outcome. At kyatm, access is for players 21 and above only, and protective services are available 24/7 through customer support.
Fully protecting both players and their families is our top priority. This page covers control tools, how to spot signs of problem gambling, and how to get help.
🆘 Need help?
If gaming is starting to feel like a problem, you can reach out to us right away — no judgment, complete privacy.
Contact us 24/7 via Myanmar-language Live Chat or Email.
Self-control tools
Deposit Limit
You can set in advance the maximum amount you are allowed to deposit within a daily, weekly, or monthly period. You set this limit yourself and it takes effect immediately. To lower the limit you have already set, you must wait 24 hours; to raise it, it is not instant — there is a waiting period before the increase applies.
Loss Limit
You can set a limit on how much you can lose within a chosen period. Once that amount is reached, play is paused automatically — it's one of the most effective ways to keep your losses in check.
Session Time Limit
You can set how long you play in one continuous session. When the time is up, a reminder will appear and you can stop playing. This helps make sure you still have time to rest and spend with your family after playing.
Temporary Time-Out
You can pause your play from 1 day up to 6 weeks. Your account can only be reopened once the Time-Out period ends. This is the most useful tool when you're feeling stressed or under pressure.
Self-Exclusion
If you want to stop playing long-term, you can set a Self-Exclusion from 6 months up to permanently. During that period, you will not be able to access your gaming account by any means. You can arrange this through [email protected].
Reality Check Reminder
At intervals you set in advance, your screen will show how long you've been playing, how much you've spent, and how much you've won. From there, you can review your session and decide whether to keep playing or stop.
For any questions about these tools, you can reach us via 24/7 Live Chat or at [email protected].
21+ Age Protection
kyatm strictly prohibits anyone under 21 from playing. Date of birth verification is part of the account registration process and cannot be bypassed.
Parents and guardians can install parental control software on computers, phones, and tablets to prevent children from accessing gaming sites. You are also personally responsible for making sure children cannot access your kyatm account. Keep your login details private.
If you know of anyone under 21 who is playing, please notify us immediately at [email protected].
👦 Protecting Children
You should enable search filters on your phone and computer, and keep your kyatm account protected with a password. Never leave a gaming browser session open and unattended.
If in doubt, contact us via 24/7 Live Chat.
Recognise the Signs of Problem Gambling
If one or more of the following signs applies to you, it's time to seek help with your gambling.
You keep playing after losses, spending more to try to win back what you lost.
You are putting family, friends, or work responsibilities second in order to gamble.
You have tried to stop playing but failed and returned to gambling.
You feel you have to hide from your family how long you've been playing and how much you've spent.
You are using money meant for daily essentials — food, medicine, rent — to gamble.
When you stop playing, you frequently feel down, stressed, or restless.
You have borrowed money to gamble and are gambling again to try to pay it back.
You only feel fulfilled and happy while gambling, and feel empty when you're not playing.
If any of the above signs apply to you, contact [email protected] right away. We're here to help 24/7.
How to Set Limits
To find kyatm's responsible gaming tools, log in and go to the Responsible Gaming section under Account Settings. There you will find deposit limits, loss limits, session time limits, Time-Out, and Self-Exclusion tools all in one place.
To set a limit, select the type of limit you want, enter the amount or duration, and confirm. There is no fee for setting any limit.
To set up Self-Exclusion, you can do it directly from your Account Settings or by sending a request to [email protected]. Once done, you will not be able to access your account by any means — this is a strict restriction.
If you have any trouble setting up any of these tools, our 24/7 Live Chat team can help you straight away.
Tips for Balanced Play
Set a Budget in Advance
Decide how much you are going to spend before you start playing. When that amount is gone, stop. Putting in more to chase losses only makes things worse.
Play for Fun Only
Don't rely on gambling as a way to earn income. It's entertainment only — play with a budget you can afford to lose.
Keep a balanced life
Manage your gambling time alongside family, friends, rest, and other activities. Gambling should not be the only entertainment in your life.
Don't gamble while drunk
You can't make good decisions when you're drunk or in a low mood. Stay away from gambling in those situations.
Don't borrow money to gamble
Borrowing money to gamble is a key sign of problem gambling. Only play within your own budget.
Talk openly
If gambling is causing you problems, talk openly with family or a trusted friend. Don't carry the problem alone.
What you should know about responsible gambling
Enjoy the game more with self-control
kyatm's tools are in your hands — control your gambling the way you want and always be ready to play without getting hurt.
Log in and play at kyatm